Privacy Policy
Asthma Allergy Care Center of Florida ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact our practice.
1. Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number
- Health-related information: reason for visit, symptoms, or conditions you describe
- Communication preferences: whether you opt in to SMS or email communications
- Technical data: IP address, browser type, pages visited (collected automatically)
2. How We Use Your Information
We use the information we collect to:
- Respond to appointment requests and inquiries
- Send appointment reminders and follow-up communications
- Send SMS text messages if you have opted in (see Section 4)
- Improve our website and services
- Comply with applicable legal and regulatory requirements
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers: Vendors that help us operate our website and communications (such as messaging platforms), who are bound by confidentiality obligations.
- Healthcare providers: As necessary for treatment coordination and with your consent.
- Legal requirements: When required by law, court order, or governmental authority.
We will not share your phone number or personal information with third parties for their own marketing purposes.
4. SMS / Text Message Communications
By providing your phone number and checking the SMS consent box on our registration form, you agree to receive text messages from Asthma Allergy Care Center of Florida. These messages may include:
- Appointment confirmations and reminders
- Follow-up care instructions
- Important updates about your care
Message Frequency
Message frequency varies based on your appointment schedule and care needs. You may receive up to 4 messages per month.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
How to Opt Out
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To re-enroll, reply START.
Help
For help or more information, reply HELP to any text message or contact us at the information below. Carrier is not liable for delayed or undelivered messages.
No Third-Party Sharing of Phone Numbers
Your phone number will not be shared with any third party for marketing purposes. We use a HIPAA-compliant messaging provider solely to facilitate communications with you about your care.
5. HIPAA Notice
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (PHI) is handled in accordance with our HIPAA Notice of Privacy Practices, which is available upon request at our office.
6. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Medical records are retained in accordance with applicable Florida state law.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience. You may disable cookies through your browser settings; however, some features of the site may not function properly.
8. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
9. Security
We implement reasonable technical and administrative measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
10. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal obligations
- Opt out of SMS communications at any time (reply STOP)
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Asthma Allergy Care Center of Florida
Dr. Shahnaz Fatteh, MD
South Florida
Contact us via our website